Do you suffer from the niggling sense that every time you log online, things appear to be getting worse and worse?
Websites once deemed helpful are now harmful; social media is a toxic wasteland where the loudest (and most obnoxious) have their say, and algorithms have become so powerful at personalising content that most of us now exist in a depressing echo chamber.
If only there were a word to sum up this collective digital malaise. Oh wait, there is, and our friends at Macquarie Dictionary have named it the 2024 Word of the Year: Enshittification.
The dictionary has chosen a Word of the Year since 2006. It generally settles on a term that has developed widespread social and cultural capital. Last year, we had “cozzie livs”, a shortened version of “cost of living”, and the year before that, it was “teal”.
While enshittification may not have as much colloquial recognition as previous winners, it’s a term that feels painfully appropriate. Enshittification became popular in 2023 after it was used in a blog post by Cory Doctorow, author of The Internet Con, who used it to describe how digital platforms can become worse and worse.
“Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers,” Doctorow wrote.
“Finally, they abuse those business customers to claw back all the value for themselves. Then, they die. I call this enshittification.”
According to the Macquarie Dictionary committee, “This word captures what many of us feel is happening to the world and to so many aspects of our lives at the moment.”