WhatsApp Pay to be available to entire user base as NPCI lifts onboarding limit

WhatsApp Pay to be available to entire user base as NPCI lifts onboarding limit

The National Payments Corporation of India (NPCI) has announced the removal of the Unified Payments Interface (UPI) user onboarding limit for WhatsApp Pay, effective immediately.

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This move allows WhatsApp Pay to extend its UPI services to its entire user base in India.

Previously, NPCI had permitted WhatsApp Pay to expand its UPI user base in a phased manner.

However, with this new notification, NPCI has lifted the restrictions on user onboarding for the app.

WhatsApp Pay is a digital payment service integrated into the popular messaging app WhatsApp. Launched by Meta, it enables users to send and receive money directly through the app using the Unified Payments Interface (UPI).

This service is designed to simplify peer-to-peer transfers and merchant payments for WhatsApp’s large user base in India.

In addition, NPCI has extended the 30% volume cap for TPAPs until December 2026. The volume cap limits the transaction volume that any third-party application can process on the UPI platform.

This extension will provide TPAPs with more time to scale up their services and process higher transaction volumes, while still adhering to the 30% cap relative to the overall UPI transaction volume.

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